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cPanel Zone Editor Interface

The Zone Editor interface in your cPanel control panel lets you create and manage your DNS zone files. DNS can be considered as the phonebook of the internet. DNS associates various information, most importantly IP addresses, with the domain names assigned to these entities.

Please note that modifying your DNS zone records may cause access problems to your website, emails etc. We highly recommend that you do not modify these records unless you're confident that you know how DNS works.

Accessing the Zone Editor interface

Login to your cPanel control panel using your web browser. Go to 'http://www.yourdomain.com/cpanel/' (without the quotation marks). So if your domain name is 'example.com' you should go to 'http://www.example.com/cpanel/' to login to your control panel. The Zone Editor interface is in the "Domains" tab, simply click on the name or the icon to enter.

cPanel Zone Editor Location

DNS record you can create, edit and delete

Within the Zone Editor, you can create, edit and delete the following DNS records;
  • A
  • AAAA
  • CAA (Certificate Authority Authorization Record)
  • CNAME (Canonical Name Record)
  • DMARC (Domain-based Message Authentication, Reporting, and Conformance)
  • MX (Mail Exchanger)
  • SRV (Service Record)
  • TXT (Text Record)

Understanding the Domains table

This table displays the domain names of your account.
  • Click "Manage" icon next to your domain name to view the available options for the domain.
  • Click "Add Record" button to add a new DNS record to the domain's zone file.
  • Click "Edit" icon to edit an existing DNS record in the domain's zone file.
  • Click "Delete" icon and confirm by clicking "Continue" to delete a DNS record in the domain's zone file.

If you need more assistance with this subject, please contact Virgo Hosting Support by opening a support ticket. We'll be happy to help.

In order to contact our support department, please follow these steps;
  1. Sign in to your client portal from the following URL: https://clientportal.virgohosting.com
  2. Click "Support" link in the menu to access the "Support Tickets" interface. If you're accessing the client portal from a mobile device, the menu may be accessible by clicking the "MENU" icon depending on your screen resolution.
  3. Click "Submit New Ticket" button.
  4. Choose the help desk you'd like to send your support ticket to from the "Help Desk" dropdown menu.
  5. Enter the support ticket subject and your message in the appropriate text boxes.
  6. Click "Submit" button. Our support staff will reply to your ticket as soon as possible