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cPanel Error Pages Interface

The Error Pages interface in your cPanel control panel lets you customize the way your server shows error pages according to their HTTP status codes.

Accessing the Error Pages interface

Login to your cPanel control panel using your web browser. Go to 'http://www.yourdomain.com/cpanel/' (without the quotation marks). So if your domain name is 'example.com' you should go to 'http://www.example.com/cpanel/' to login to your control panel. The Error Pages interface is in the "Advanced" tab, simply click on the name or the icon to enter.

cPanel Error Pages Location

Editing error pages

  • Select the domain name from the dropdown menu to edit error pages for, from the "Step 1 - Select Domain to Manage Error Pages" section.
  • "Edit Common Error Codes" tab lists the most common HTTP error status codes and "Show All HTTP Error Status Codes" list all of them.
  • Find and click the error code you'd like to edit.
  • Using the simple editor, edit the error page with HTML. You can use the links above to insert information of the Referring URL, Visitor's IP Address, Requested URL, Server Name, Visitor's Browser and Redirect Status Code.
  • Click "Save".

If you need more assistance with this subject, please contact Virgo Hosting Support by opening a support ticket. We'll be happy to help.

In order to contact our support department, please follow these steps;
  1. Sign in to your client portal from the following URL: https://clientportal.virgohosting.com
  2. Click "Support" link in the menu to access the "Support Tickets" interface. If you're accessing the client portal from a mobile device, the menu may be accessible by clicking the "MENU" icon depending on your screen resolution.
  3. Click "Submit New Ticket" button.
  4. Choose the help desk you'd like to send your support ticket to from the "Help Desk" dropdown menu.
  5. Enter the support ticket subject and your message in the appropriate text boxes.
  6. Click "Submit" button. Our support staff will reply to your ticket as soon as possible