Yes, all taxes are included within the price. Please keep in mind that all currency is in USD (US Dollars).

VirgoHosting.com offers industry leader cPanel control panels for shared linux accounts and Web Host Manager + cPanel control panels for reseller accounts. Please check the cPanel Hosting and WHM Reseller Hosting plan comparison charts for detailed information.

You can host any domain name extension on our servers.

We use different name servers for load balancing. After your order and payment, your hosting account will be setup and the name servers you use will be emailed to you.

Virgo Internet Services Ltd. is a privately owned company founded in September 1997 to provide web design and development services. We've added high quality web hosting services to our service portfolio with VirgoHosting.com in 2004. We're proud to have vast experience and knowledge in internet technologies.

We offer our services from a state of the art datacenter located in Nuremberg, Germany.

No we don't and we don't plan to offer Windows hosting anytime soon. Virgo Hosting is specialized in Linux hosting.

We will always strive to meet your needs. Please be sure to contact us regarding any problems you encounter. If you choose to leave, however, we offer a money-back guarantee during the first thirty days of service. This exludes domain name registration fees which are nonrefundable for reasons beyond our control.

There are no setup fees associated with account upgrades at VirgoHosting.com. The only charge would be the price difference between your current hosting plan and the hosting plan you're upgrading to. This charge is calculated based on your remaining months with your current hosting plan.

Unlike most web hosting companies, you can get an account downgrade absolutely free with us. If you believe your current hosting package is way beyond your needs, you're always welcome to switch to a smaller package. For a free account downgrade, payment term for the smaller package must match your current package's payment term.

Yes, the hard disks on our servers are always paired and work in RAID 1 mirroring. Additionaly we take local backups for instant access and off-site remote backups for added data safety. Our control panel has a backup feature allowing you take your own backups as well.

Yes, our servers are configured to make security updates on a daily basis.

Yes, you will be able to access your domain address with or without the 'www' in front of the domain name.

In most cases yes, at least we can try. Please contact our support department for inbound transfer assistance.

Our servers support MySQL databases. Please check the cPanel Hosting and WHM Reseller Hosting plan comparison charts for detailed information.

Yes, you can choose the PHP version you'd like to use from your cPanel control panel. Please check the cPanel Hosting and WHM Reseller Hosting plan comparison charts for detailed information.

First of all get a new account with us and transfer all your website files and databases to our server. If you would like us to transfer your files and databases for you, please contact our support department.

After you have all your files and databases on your Virgo Hosting account you will change your domain name's name servers. Go to wherever you purchased the domain name from to make the changes. If you would like us to do this for you, please contact our support department. Our name servers will be emailed to you after your order and payment.

After this, wait for 48 hours for the DNS to propagate, you can now safely cancel your account with your old web host.

Upon ordering, you'll receive an email stating that VirgoHosting.com has received your order and is processing it. You may then receive an email which states if you have balances that need to be paid prior to account activation. After your payment has been verified, you will receive your welcome email and be on your way to getting your website online with Virgo Hosting. This process typically takes between one to three hours.

No, due to security reasons we do not allow anonymous FTP access for shared and reseller accounts. Our control panel has an FTP manager where you can add additional FTP users for your account. Additionally, our technical support staff will be at your service if you need more assistance.

No, due to security reasons we do not offer shell access for shared and reseller accounts. Our control panel has a file manager where you can unzip files and a cron job editor to setup cron jobs. Additionally, our technical support staff will be at your service if you need more assistance.

Yes, you can have commercial advertisements on your website.

Yes, you can stream multimedia content via HTTP streaming from your website. Please note that hosting video tube sites on Virgo Hosting servers is not allowed.

Sorry, we do not allow adult content on our servers.

No, bulk email sending in any shape or form is strictly forbidden. Keeping our IP addresses clean is our priority, accounts sending bulk emails are terminated without a warning.