The Redirects interface in your cPanel control panel lets you send all of the website visitors of a domain name or a particular webpage to a different URL.
Accessing the Redirects interface
Login to your cPanel control panel using your web browser. Go to 'http://www.yourdomain.com/cpanel/' (without the quotation marks). So if your domain name is 'example.com' you should go to 'http://www.example.com/cpanel/' to login to your control panel. The Redirects interface is in the "Domains" tab, simply click on the name or the icon to enter.
Creating a new redirect
- Select the redirect type you'd like to use from the "Type" menu
- Permanent (301) option notifies the website visitor’s browser to update its records.
- Temporary (302) option does not update the website visitor’s bookmarks.
- Select the domain name you'd like to redirect from the "https?://(www.)?" menu or select "**All Public Domains**"" to redirect all domains.
- Enter the rest of the URL from which you wish for the server to redirect visitors in the next "/" text box. (If you wish to redirect http://example.com/directory/some.html to another URL, enter directory/some.html in this text box.)
- Enter the URL to which you wish to redirect users in the "Redirects to" text box. You need to specify a protocol in this text box. (For example, http://, https://, or ftp://)
- Select the redirect option you'd like to use from the "www. redirection" checkboxes. If you've select "**All Public Domains**", this feature will be disabled.
- Only redirect with www. option only redirects website visitors who enter the www. prefix before the domain name part of the URL.
- Redirect with or without www. option redirects all, regardless of whether the website visitor enters the www. prefix before the domain name part of the URL.
- Do Not Redirect www. option does not redirect website visitors who enter the www. prefix before the the domain name part of the URL.
- If you'd like to redirect all files within a directory to the same filename in the new directory, select the "Wild Card Redirect" option.
- Click "Add" button.
If you need more assistance with this subject, please contact Virgo Hosting Support by opening a support ticket. We'll be happy to help.
In order to contact our support department, please follow these steps;
In order to contact our support department, please follow these steps;
- Sign in to your client portal from the following URL: https://clientportal.virgohosting.com
- Click "Support" link in the menu to access the "Support Tickets" interface. If you're accessing the client portal from a mobile device, the menu may be accessible by clicking the "MENU" icon depending on your screen resolution.
- Click "Submit New Ticket" button.
- Choose the help desk you'd like to send your support ticket to from the "Help Desk" dropdown menu.
- Enter the support ticket subject and your message in the appropriate text boxes.
- Click "Submit" button. Our support staff will reply to your ticket as soon as possible