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cPanel Redirects Interface

The Redirects interface in your cPanel control panel lets you send all of the website visitors of a domain name or a particular webpage to a different URL.

Accessing the Redirects interface

Login to your cPanel control panel using your web browser. Go to 'http://www.yourdomain.com/cpanel/' (without the quotation marks). So if your domain name is 'example.com' you should go to 'http://www.example.com/cpanel/' to login to your control panel. The Redirects interface is in the "Domains" tab, simply click on the name or the icon to enter.

cPanel Redirects Location

Creating a new redirect

  • Select the redirect type you'd like to use from the "Type" menu
    • Permanent (301) option notifies the website visitor’s browser to update its records.
    • Temporary (302) option does not update the website visitor’s bookmarks.
  • Select the domain name you'd like to redirect from the "https?://(www.)?" menu or select "**All Public Domains**"" to redirect all domains.
  • Enter the rest of the URL from which you wish for the server to redirect visitors in the next "/" text box. (If you wish to redirect http://example.com/directory/some.html to another URL, enter directory/some.html in this text box.)
  • Enter the URL to which you wish to redirect users in the "Redirects to" text box. You need to specify a protocol in this text box. (For example, http://, https://, or ftp://)
  • Select the redirect option you'd like to use from the "www. redirection" checkboxes. If you've select "**All Public Domains**", this feature will be disabled.
    • Only redirect with www. option only redirects website visitors who enter the www. prefix before the domain name part of the URL.
    • Redirect with or without www. option redirects all, regardless of whether the website visitor enters the www. prefix before the domain name part of the URL.
    • Do Not Redirect www. option does not redirect website visitors who enter the www. prefix before the the domain name part of the URL.
  • If you'd like to redirect all files within a directory to the same filename in the new directory, select the "Wild Card Redirect" option.
  • Click "Add" button.

If you need more assistance with this subject, please contact Virgo Hosting Support by opening a support ticket. We'll be happy to help.

In order to contact our support department, please follow these steps;
  1. Sign in to your client portal from the following URL: https://clientportal.virgohosting.com
  2. Click "Support" link in the menu to access the "Support Tickets" interface. If you're accessing the client portal from a mobile device, the menu may be accessible by clicking the "MENU" icon depending on your screen resolution.
  3. Click "Submit New Ticket" button.
  4. Choose the help desk you'd like to send your support ticket to from the "Help Desk" dropdown menu.
  5. Enter the support ticket subject and your message in the appropriate text boxes.
  6. Click "Submit" button. Our support staff will reply to your ticket as soon as possible