The Force Password Change interface in your WHM control panel lets you force your users to change their passwords next time they log in to their cPanel interface.
Accessing the Force Password Change interface
Login to your WHM control panel using your web browser. Go to 'http://www.yourdomain.com/whm/' (without the quotation marks). So if your domain name is 'example.com' you should go to 'http://www.example.com/whm/' to login to your control panel. The Force Password Change interface is in the "Account Functions" tab, simply click on the name to enter.
Forcing a password change
- Click "Select All" button to select all users.
- Click "Unselect All" button to unselect all users.
- Click "Reset" button to unselect previously selected users.
- Click the checkbox under the "Forced?" column of the user table to select individual users.
- Click "Submit" button to force all selected users to change their passwords next time they log in to their cPanel interface.
If you need more assistance with this subject, please contact Virgo Hosting Support by opening a support ticket. We'll be happy to help.
In order to contact our support department, please follow these steps;
In order to contact our support department, please follow these steps;
- Sign in to your client portal from the following URL: https://clientportal.virgohosting.com
- Click "Support" link in the menu to access the "Support Tickets" interface. If you're accessing the client portal from a mobile device, the menu may be accessible by clicking the "MENU" icon depending on your screen resolution.
- Click "Submit New Ticket" button.
- Choose the help desk you'd like to send your support ticket to from the "Help Desk" dropdown menu.
- Enter the support ticket subject and your message in the appropriate text boxes.
- Click "Submit" button. Our support staff will reply to your ticket as soon as possible