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WHM Basic WebHost Manager Setup Interface

The Basic WebHost Manager® Setup interface in your WHM control panel lets you configure your nameservers. As a reseller, you can setup your own nameservers in this interface and all your client accounts will be configured to use these custom nameservers.

Accessing the Basic WebHost Manager® Setup interface

Login to your WHM control panel using your web browser. Go to 'http://www.yourdomain.com/whm/' (without the quotation marks). So if your domain name is 'example.com' you should go to 'http://www.example.com/whm/' to login to your control panel. The Basic WebHost Manager® Setup interface is in the "Server Configuration" tab, simply click on the name to enter.

WHM Basic WebHost Manager® Setup Location

Selecting Default or Custom Nameservers

  • Select "Inherit Nameservers from root" option under the "Nameservers" section if you'd like to use Virgo Hosting's nameservers for your client accounts.
  • Select "Explicitly Set the Nameservers" option under the "Nameservers" section if you'd like to configure your custom nameservers.
    • Write your custom nameserver 1 to the "Nameserver 1" text box.
    • Write your custom nameserver 2 to the "Nameserver 1" text box.
    • Leave "Nameserver 3" and "Nameserver 4" text boxes blank.
  • Click "Save Changes".

Please note that if you'd like to use custom nameservers (like ns1.yourdomain.com and ns2.yourdomain.com) which actually point to Virgo Hosting's nameserver IPs, you should open a support ticket with Virgo Hosting Support and let us know about your desired configuration.

If you need more assistance with this subject, please contact Virgo Hosting Support by opening a support ticket. We'll be happy to help.

In order to contact our support department, please follow these steps;
  1. Sign in to your client portal from the following URL: https://clientportal.virgohosting.com
  2. Click "Support" link in the menu to access the "Support Tickets" interface. If you're accessing the client portal from a mobile device, the menu may be accessible by clicking the "MENU" icon depending on your screen resolution.
  3. Click "Submit New Ticket" button.
  4. Choose the help desk you'd like to send your support ticket to from the "Help Desk" dropdown menu.
  5. Enter the support ticket subject and your message in the appropriate text boxes.
  6. Click "Submit" button. Our support staff will reply to your ticket as soon as possible